In short
- You can play without signing in. If you don't sign in, your progress is stored only on your device and is never sent to us.
- Only if you choose to sign in (with a Google or Apple account) do we store your account details and game progress, so that we can sync your progress.
- The game currently has no adverts and no third-party analytics or tracking tools, and we do not sell your data.
- You can delete your account and cloud data from inside the game at any time.
1. Who is responsible for your data
Sak Dak Lok (塞得落, "the game") is developed and operated by Liorx ("we", "us"). This policy covers the iOS and Android versions of the game and this website.
If you have any questions about this policy or your data, email support@sakdaklok.com.
2. What we collect
If you don't sign in
Your game progress (stars for each level, achievements, badges, activity progress, hint count, character name and appearance) and settings such as language are stored only on your device. We do not receive any of it.
If you sign in
Signing in is optional. If you choose to sign in with a Google or Apple account, we collect and store the following:
| Data | What it is | Why we use it |
|---|---|---|
| Account details | The account identifier and email address provided by Google or Apple and, where that service provides them, your name and profile picture URL | To create and recognise your account. The game does not display or use your name or picture, and we do not send you marketing emails |
| Cloud save | Stars for each level, the achievements and badges you have earned, your badge shelf, progress in activities and daily emergencies, your hint count and related timestamps, the character name you set in the game and the designer character you chose | To sync your progress to the cloud so you can get it back on a new phone or after reinstalling |
| Player number | A number allocated to your account in sequence | Shown in the game, and used to find your account when you contact us |
| Technical logs | The IP address, connection time and basic technical details of the app and device (such as the user agent) that the server records automatically when you sign in or sync | To keep the service secure, prevent abuse and diagnose faults |
If you contact us
If you email us, we receive your email address and whatever you tell us, and use them only to reply and deal with your request.
What we don't collect
The game does not access your location, contacts, photos, camera or microphone, and does not collect an advertising identifier. There are currently no in-app purchases, so we do not handle any payment details.
3. How we use your data
- to provide sign-in and cloud sync (performing the service we offer you);
- to keep the service secure, prevent abuse and fix faults (our legitimate interests);
- to reply to your enquiries and act on your requests;
- to comply with applicable law.
We do not use your data for advertising, we do not build profiles of you, and we do not sell or rent your data.
4. Who processes your data
We use the following service providers to run the game and this website. They process data only on our instructions or under their own privacy policies:
- Supabase (Supabase, Inc.): authentication and database, storing account details, cloud saves and technical logs. Supabase privacy policy
- Google: verifies your identity when you sign in with a Google account. Google privacy policy
- Apple: verifies your identity when you sign in with an Apple account (where that version offers it). Apple privacy policy
- The App Store and Google Play: handle downloads and updates of the game; the stores may give us statistics that do not identify you (such as download counts and crash reports).
- Cloudflare: hosts this website. Cloudflare privacy policy
These providers' servers may be located outside your country or region. Apart from the above, and where the law requires it, we do not disclose your data to third parties.
5. How long we keep it
- Account details, cloud save and player number: kept until you delete your account. On deletion they are removed from the live database immediately; copies in our providers' routine backups and logs are cleared automatically on their own short cycle.
- Progress on your device: stays on your device until you clear the game's data or uninstall the game.
- Email enquiries: kept only for as long as needed to deal with them.
6. Your rights and choices
- Don't sign in: you can play without ever signing in, and we will not receive your data.
- Sign out: you can sign out at any time in the game's Settings; progress on your device stays.
- Delete your account: you can delete your account and cloud data directly in the game's Settings. See Delete your account and data.
- Access and correction: you can email us to ask for a copy of the data we hold about you, or to have it corrected.
Depending on the law where you live (for example Hong Kong's Personal Data (Privacy) Ordinance, or the EU or UK GDPR), you may have further rights, including to object to or restrict processing, to receive a copy of your data, and to complain to your local data protection authority. We will respond within 30 days of receiving a request.
7. Children
The game is not directed at children under 13 (or any higher age set by the law where you live), and we do not knowingly collect personal data from them. Signing in requires a Google or Apple account and is subject to those services' own age requirements. If you believe a child has given us personal data, please contact us and we will delete it promptly.
8. Security
All communication between the game and the server is encrypted with HTTPS. The database has access rules so that each account can read only its own save, and sign-in credentials are stored only on your device and on the authentication server. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. This website
This website uses no cookies and no analytics or advertising trackers. It remembers one thing in your browser's local storage: whether you have closed the language notice at the top of the page. Cloudflare, which hosts the site, processes connection logs such as IP addresses for security and operational purposes.
10. Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of the page; if the changes are significant, we will give notice prominently in the game or on this website.
11. Contact us
Liorx
Email: support@sakdaklok.com